Official Records Request

No, Florida birth certificates have strict identity verification requirements that require the registrant or immediate family to request directly. You must order your birth certificate from the Florida Department of Health or through VitalChek. Once you have your birth certificate, we can provide certified translations and apostille services.

No. We handle all requests electronically, by mail, or through online portals—no courthouse visits required. You submit your request through our order system, and we handle all communication with the issuing agency on your behalf.

Processing times depend on the issuing authority and record type. FDLE background checks typically take 3-5 business days. Court records vary by county (1-3 weeks). Corporate records from the Division of Corporations are usually 2-3 business days. We provide estimated timelines during checkout and keep you updated on status throughout the process.

We cannot guarantee that a record exists or will be released. Some records may be restricted, archived, or unavailable. If we're unable to obtain your record, we'll explain why and provide a full refund of our service fee (agency fees already paid may not be refundable depending on the agency's policy).

Required information varies by record type. Generally you'll need: full legal name (as it appears on the record), date of birth or document date, Florida county (for court records), case number (if known), and any other identifying details. We'll guide you through the specific requirements during the order process.

Yes! Most Florida official records can be apostilled for international use. We offer expedited apostille services ($160, 72 business hours) or regular processing ($115, 1-2 weeks) as an add-on. The apostille authenticates the document for use in countries that are members of the Hague Apostille Convention.

Yes, we offer FedEx International shipping for a flat $65 fee for physical delivery of your certified records. Digital copies are also included when available. International shipping is commonly used when records need to be delivered abroad for immigration, legal, or business purposes.

Yes, we provide secure digital delivery of your records when available. Some agencies only issue physical certified copies, in which case we'll scan and email you a copy for your records while also mailing the original. Digital copies are included at no additional charge.

Archived records may take longer to retrieve as they need to be pulled from storage. We'll notify you of any delays and additional processing time. In some cases, archived records may have additional retrieval fees charged by the agency, which we'll communicate to you before proceeding.